The following conditions shall apply, calculated with reference to 16:00 on the scheduled arrival date:
a) Cancellation more than 5 calendar days before arrival: 100% refund of the amount paid.
b) Cancellation from 5 calendar days until more than 72 hours before arrival: 50% refund of the amount paid.
c) Cancellation 72 hours or less before arrival: the amount paid is non-refundable.
d) In the event of a no-show or voluntary early departure, no refund will be made for unused nights.
e) Refunds will normally be made using the same payment method used for the reservation.
