Check in time is 16:00 (4pm)

Check out time is 10.00 (10am)

Cancellation / Alteration of your Booking by you

We will use our reasonable endeavours to accommodate your requests for alterations of your Booking, subject to availability of accommodation.

If booking directly with us and you wish to cancel the whole or any part of your booking and you notify us in writing (see our contact details below) 14 clear days in advance of your date of arrival, no cancellation fee will be charged and any deposit will be refunded (unless stated differently at the time of booking). It is your responsibility to ensure that we receive your notice of cancellation in time. If booking with us via another online portal or online travel agent, cancellation must be made in accordance with their policy and they will notify us. 

If cancelled within 14 days of your arrival date, or in the case of a no-show, the total price of the reservation will be charged. This is unless booking with us via another online portal or online travel agent whose cancellation policy differs to this.

All bookings must be paid for prior to arrival including the £100.00 refundable security deposit. 

(*Please add 1 on 'Optional Extras' sections to add to your booking total to save paying via an external link after booking*) 

We accept payment via debit card, credit card as a preferred method using 'Stripe' payment provider.

We can accept payment by bank transfer via an invoice if prior arrangements have been made. 

Other forms of payment can be accepted if prior arrangement is made. 

All payment methods must be verified to complete the booking.